Refund policy

At Selfish Clarity, the ideal is for you to love every piece you own.

If something doesn’t fit right or you simply changed your mind, we’re here to help with a clear and simple return process for all regions we ship to.

1. Return Windows

We offer the following return timelines from the date of delivery:

Region Return Window
India 10 days
Australia 14 days
European Union (EU) 14 days (Cooling-off period included)
United Kingdom 14 days
United States 30 days
Canada 30 days
United Arab Emirates (UAE) 14 days

2. Eligibility Criteria (All Countries)

To be eligible for a return or exchange:

The item must be:

  • Unworn and unwashed
  • Free from perfume, deodorant, sweat, or makeup marks
  • Without any signs of wear
  • In its original condition with tags attached
  • Returned in original packaging

If you are unsure about eligibility, please contact us before returning the item.

3. Refund Eligibility

Refunds are provided in the following situations:

3A). Faulty or damaged item

If the item arrives damaged or defective.

3B). Size unavailable for exchange

If the size you need is not in stock.

3C). EU 14-Day Cooling-Off Period

(EU customers may return for any reason within 14 days.)

Refund Method:

  • Prepaid orders: Refunded to original payment method
  • COD orders (India): Refunded as store credit or bank/UPI transfer (customer choice)

Bank refunds take 3–7 business days to reflect after processing.

4. Exchanges

Exchanges are allowed for:

  • Size issues
  • Colour or style changes (if item is available)

Exchanges depend on stock availability at the time of request.

5. How to Initiate a Return or Exchange (All Countries)

To ensure a smooth process, please follow these steps:

Step 1: Document the Item

Take clear photos of:

  • The product
  • Packaging
  • Any defect (if applicable)

Step 2: Contact Us Within Your Region’s Return Window

Send the photos and your order number to us via:

  • Email: thoughts@selfishclarity.com (OR)
  • WhatsApp: +91 6378245208

Step 3: Collection or Drop-off

Once approved:

  • India: BlueDart pickup will be arranged
  • International: A pickup or local drop-off instructions will be sent

Step 4: Inspection

Once we receive the item, it undergoes a quality check.

After approval, we process your refund or dispatch your exchange.

Step 5: Exchange Delivery

Exchanged items are typically shipped within 4–7 business days after inspection.

6. Refund Timelines

  • Refund initiated after inspection approval
  • Refund-to-bank/card: 3–7 business days
  • Refund-to-store-credit: Instant
  • International refunds follow the same timeline after inspection

7. Return Shipping Fees

Region Return Shipping Fee
India Free pickup for exchanges; refunds are not eligible for reverse free shipping
Australia AUD 8
EU Customer pays return shipping (unless defective)
UK £6
USA $6
Canada CAD 8
UAE AED 15

Non-refundable fees:

  • Original shipping fee
  • COD fee (India)
  • Duties/VAT paid by the brand under DDP

(These are absorbed by Selfish Clarity and not charged again)

If the item is defective, all fees are waived.

8. International Orders: Duties & Taxes

International orders are shipped DDP (Delivered Duty Paid).

All duties, GST/VAT, and import taxes are paid by Selfish Clarity.

You will NEVER be asked to pay a customs fee at delivery.

9. Non-Returnable Items

The following items cannot be returned or exchanged:

  • Final sale items
  • Items marked as “Non-returnable” on the product page
  • Items with signs of wear, odour, makeup, or washing
  • Items past the return window
  • Gift cards (if applicable)

10. European Union: 14-Day Cooling-Off Period

If your order is shipped to an EU country:

You have the right to cancel or return your order within 14 days of receipt, without giving a reason.

To qualify:

  • Item must be unused, unwashed, and in original condition
  • All tags attached
  • Proof of purchase required

Refund conditions and inspection rules apply as above.

11. Contact Us

We’re always here to help.

Email: thoughts@selfishclarity.com

WhatsApp: +91 6378245208

Support Hours: Monday–Saturday, 10AM–6PM IST

12. Policy Updates

Selfish Clarity reserves the right to update or modify this policy in compliance with regional laws and fair business practices.